- 30-Day Exchange and Return Policy
We have an unconditional 30-Day Return and Exchange Policy.
You may return the item for a refund or an exchange and there are NO RESTOCKING FEES.
Here’s our quick and easy return/exchange process.
Step 1 – Check your Order
– Item condition: Item(s) presented for exchange or return must be in unused and original condition.
– Time line: Item(s) has to be received by us within 30 days from the moment you opened the delivered package.
Step 2 – Obtain an RMA Number and Return Address
You must contact us for a Return/exchange Merchandise Authorization (RMA) number and Return Address.
There are two ways to contact us:
1. Send Email to
2.Click Live Chat Buttom at the middle of the bottome page
Step 3 – Pack and Ship the Item
– Pack the item with everything that came with it such as the case, cleaning cloth, booklets/cards, etc.
– Write your RMA number on the box.
– Ship the item out via trackable method of shipping with signature confirmation.
– Buyers are responsible for all return shipping charges.
– We are not responsible for any lost or undelivered packages.
Step 4 – Wait and Receive your 2nd Item or Refund
– We will process your refund or send out the second item within 48 business hours of receipt and inspection of your package